Certified Medical Assistant 2

University of Miami•Miami, FL

2d•Onsite

About The Position

The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission. Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information. Demonstrate knowledge of basic medical terminology. Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed. Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures. Performs routine laboratory tests. Perform vital signs, EKG, phlebotomy, and document in patient’s medical record. Observes and reports patient’s signs or symptoms changes. Administers medication safely as directed by the physician. Assists in patient care activities such as walking. Escorts and transports patients to various hospital locations. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work. Provides patient with provider’s care instructions and information. Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties. Adheres to University and unit-level Policies & Procedures and safeguards University’s assets. Department Specific Functions Patient Triage Independently triage patients, including but not limited to: Assisting patient with e-check-in Managing the clinic schedule (add/remove patients as needed) Obtaining and documenting vital signs Verifying and updating pharmacy information Collecting and documenting: Medication reconciliation Medical, surgical, and family histories Smoking, alcohol, drug, and sexual histories Other Clinic flow Work with LPN to ensure all patient appointments are confirmed either the day before scheduled appointment or morning of appointment. Educate patients about the importance of completing e-check-in during these calls. Communicate with APP & LPN in secure chat during clinic day Inventory management, ensure supplies is stocked Be onsite for clinic at fire station on Tuesday, Wednesday and Thursday Be in the office on Monday and Friday as needed to collect supplies, complete admin tasks Screenings and Diagnostics Perform screening tests (vision, hearing, spirometry) and EKGs independently Maintain login credentials for all relevant diagnostic tools (e.g., EKG, audiogram) Troubleshoot equipment issues and locate user manuals as needed Laboratory Duties Phlebotomy Demonstrate competency in blood draw techniques Specimen Handling Navigate the Quest Diagnostics portal to confirm correct collection containers and storage requirements for all lab specimens Communication & Documentation Assist with inputting patient data into Smartsheets, updating each clinical day Navigate Excell spreadsheets Check the following platforms regularly Monday–Friday throughout the day: Epic In-Basket Epic Secure Chat UM email Team Participation & Reporting Drive FCI van – while not a core responsibility, will need to be competent incase driving is needed. Occasional weekend work for events Clinical Operations Meetings Attend all mandatory Monday and Friday clinical operations meetings Update agenda items that pertain to your role and be prepared to present them This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Any relevant education, certifications and/or work experience may be considered.

Requirements

High school diploma or equivalent
Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE). Note: (If MA presently has, an active MA certification, school verification and exceptions may apply.)
Approved MA Certifications: CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)® RMA- Registered Medical Assistant - American Medical Technologists (AMT) CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA) NCMA - National Certified Medical Assistant (NHA - NCCT) NRCMA - Nationally Registered Certified Medical Assistant (NAHP)
American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification
Minimum of 2 years previous experience
Strong, effective communication skills with patients, families, and clinical team
Ability to adapt and exhibit flexibility to handle new, different, or changing environments and plans
Demonstrates strong time management skills to prioritize and act proactively
Ability to uphold professional ethics and maintain patient confidentiality

Nice To Haves

Additional clerical experience preferred
Respectful towards colleagues and leadership
Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
Performs routine laboratory tests.
Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
Observes and reports patient’s signs or symptoms changes.
Administers medication safely as directed by the physician.
Assists in patient care activities such as walking.
Escorts and transports patients to various hospital locations.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
Schedules patients for tests and completes required forms for laboratory work.
Provides patient with provider’s care instructions and information.
Maintains accurate and complete patient records and documentation.
Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.
Independently triage patients, including but not limited to: Assisting patient with e-check-in, Managing the clinic schedule (add/remove patients as needed), Obtaining and documenting vital signs, Verifying and updating pharmacy information, Collecting and documenting: Medication reconciliation, Medical, surgical, and family histories, Smoking, alcohol, drug, and sexual histories
Work with LPN to ensure all patient appointments are confirmed either the day before scheduled appointment or morning of appointment.
Educate patients about the importance of completing e-check-in during these calls.
Communicate with APP & LPN in secure chat during clinic day
Inventory management, ensure supplies is stocked
Be onsite for clinic at fire station on Tuesday, Wednesday and Thursday
Be in the office on Monday and Friday as needed to collect supplies, complete admin tasks
Perform screening tests (vision, hearing, spirometry) and EKGs independently
Maintain login credentials for all relevant diagnostic tools (e.g., EKG, audiogram)
Troubleshoot equipment issues and locate user manuals as needed
Demonstrate competency in blood draw techniques
Navigate the Quest Diagnostics portal to confirm correct collection containers and storage requirements for all lab specimens
Assist with inputting patient data into Smartsheets, updating each clinical day
Navigate Excell spreadsheets
Check the following platforms regularly Monday–Friday throughout the day: Epic In-Basket, Epic Secure Chat, UM email
Drive FCI van – while not a core responsibility, will need to be competent incase driving is needed.
Occasional weekend work for events
Attend all mandatory Monday and Friday clinical operations meetings
Update agenda items that pertain to your role and be prepared to present them