About The Position

Provides optimum assistance to the health care provider providing services to the patient. Provide patient registration, discharge, and other related services for the assigned area. Serves as a mentor for level 1 CMA staff members.

Requirements

  • High School Diploma or GED (Required)
  • Post High School Diploma or Certificate Program (Required)
  • 6 months of experience
  • Medical Assist, Cert (Required) CMA or RMA Accepted
  • Basic Life Support (Required) Within 30 days of hire

Responsibilities

  • Provide clerical support to providers, patients, and staff to expedite patient flow, telephone communications and quality patient care.
  • Greet and register patients utilizing the appropriate software system.
  • Explain payment policy and insurance coverage prior to patient registration, obtain insurance information, & pre-certification, if applicable.
  • Responsible for discharging patients from the facility, documenting & tabulating all charges and payments, & maintain accurate financial data on patients.
  • Schedule patient appointments as required.
  • Legibly and accurately transcribe orders utilizing knowledge of policy and procedures and legal documentation on patient record.
  • Responsible for billing, collection, refunding, disposition and communications regarding patient accounts.
  • Prepare and maintain accurate records for daily summary logs for charges, payments, balances due, statistical reports, billing claims, daily deposit transactions and equipment loan-outs.
  • Responsible for answering telephone, furnishing information as applicable by policy, and disposition of calls.
  • Retrieve, photocopy, as necessary and file medical records; prepare, review and process records to ensure completeness and accuracy.
  • Distribute mail and interdepartmental correspondences; operate postage meter, if necessary.
  • Perform vital signs, document medications/drug allergies and triage patients based on subjective data.
  • Collect and prepare specimens for reference lab testing to include venipuncture of adults and children.
  • Perform point of service laboratory testing and Quality Control procedures as required.
  • Perform electroocardiograms and assist with stress testing as required.
  • Administer PO, IM, Sub Q and ID medications as delegated with verification of the 'five R's of giving medication' by the provider.
  • Obtain IV access and provide 'plain fluid' infusion.
  • Perform audiograms, pulmonary function testing, drug screen collections and nebulizer treatments as required.
  • Prepare patients, exam rooms and equipment for examinations & procedures.
  • Assist provider during patient visit and assist with procedures such as laceration repair, wound dressings, sigmoidoscopies and other minor procedures, as necessary.
  • Gather and document pertinent information in the patient record, as necessary.
  • Communicate information to the patient as directed by the provider and instruct patients in necessary preparation for diagnostic and therapeutic regimens.
  • Function as a liaison between provider, patient and staff to expedite patient flow, quality patient care, appointment and test scheduling and referrals.
  • Sort diagnostic test results by established parameters.
  • Assist in ordering and maintenance of inventory.
  • Obtain / maintain / transport equipment, supplies and specimens.
  • Orient new staff to role.
  • Maintain patient confidentiality.
  • Demonstrate professional behavior at all times, including effective communication and customer service.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service