Under the direction of the Practice Manager and health care provider, the Medical Assistant Lead takes a leadership role in the department, acting as a trainer, resource and mentor for other Medical Assistants and staff. Accurately preforms preliminary physical tests such as: measures blood pressure, records weight, temperature, pulse and respirations and other measures as directed by established clinical protocols. Involves extensive interaction with diverse populations including patients, family members and all members of the healthcare team. Direct and guide back office staff in monitoring and expediting workflow. Handle medical supply inventory, orders, and cost control. Perform general patient care by following established standards and procedures. Greet and prepare patients for the health care provider. Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Administer ordered medications via, oral, topical, rectal, otic, ophthalmic, and/or inhaled. Administer vaccines via oral, topically, by injection, and/or nasal administration. Schedule patients for diagnostic testing and follows up to ensure completion of testing. Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to protocol. Communicate with patient regarding test results and plan of care by phone or mail as directed by physician. Formulate and document patient care plans, charts, tests and examination results in the medical record. Escalate non-routine issues to the practice manager or physician. Work with healthcare provider to facilitate training of new hires and other training initiatives.
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Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees