Certified Integration Technician EST - Tulsa, OK

Henry Schein • OK

93d

About The Position

Field-based Technician role fulfills all aspects regarding installation and service of dental technology in the practitioner's office with the focus on 'excellence' in customer service.

Requirements

• Minimum of three years’ experience as a customer-facing Field Technician.
• High school diploma or equivalent.
• Experience in computer networking including hardware and software configuration, troubleshooting and installation.
• Valid driver's license required.

Nice To Haves

• Previous dental experience preferred but not required.
• IT industry certifications such as Comp TIA A+, Server, Networking, Security, MTA, MCSE, etc.
• Working knowledge of Xray, digital diagnostic equipment, PLCs, digital laboratory equipment.
• Experience with commercial audio and video systems.
• Working knowledge of hydraulics, mechanical and electrical systems.
• Associates Degree or Technical School Certification is desirable.

Responsibilities

• Provides responsible repair and installation services to our customers in a courteous and professional manner.
• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
• Maintains and manages proper levels of inventory in van.
• Attends all required training.
• Complies with all OSHA regulations as outlined in the OSHA manual and training.
• Maintains and utilizes personal protective equipment when needed.
• Communicates in a timely manner to all necessary inside personnel and dispatchers.
• Educates customers on proper care and maintenance and advises on troubleshooting procedures.
• Completes all work orders in a timely manner and submits all job related paperwork within the required timeframes.
• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
• Participates in special projects and performs other duties as required.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees