Certified Instructor Coordinator

Monroe Ambulance • City of Rochester, NY

just now • $30 - $35 • Onsite

About The Position

We are seeking a full-time enthusiastic Certified Instructor Coordinator (CIC) to help deliver high-quality EMS education and support the development of future and current providers. If you are passionate about teaching, committed to student success, and eager to strengthen patient care through exceptional education, and make an impact in your community then this position is for you. This position requires a strong understanding of the subject matter and effective classroom management skills to promote a positive and productive learning environment. The CIC assists in the development and implementation of curriculum, supports instructional consistency, and contributes to the evaluation of student progress in accordance with established standards. Additionally, the CIC may provide instructional support and feedback to fellow instructors as requested. This role serves as a collaborative resource to help ensure the successful day-to-day delivery of educational programs and alignment with established academic objectives.

Requirements

• Strong interpersonal and communication skills.
• Flexibility and a commitment to customer service and student success.
• Ability to adapt curriculum to meet state regulatory requirements, local needs, and national best practices.
• Knowledge of adult learning theory and effective instructional methodologies.
• Demonstrated teaching and facilitation skills in classroom and practical settings.
• Familiarity with competency-based education.
• Ability to assess learner progress and provide clear, constructive feedback.
• Ability to encourage critical thinking and problem-solving among students.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate, complete educational records.
• Understanding of EMS education accreditation standards and requirements.
• Current New York State Certification (EMT-B) (EMT-P) and current CPR Certification.
• Minimum 5 years of field experience at the level of paramedic or EMT
• NYS Certified Instructor Coordinator (CIC) and have been held for a minimum of two (2) years; required
• AHA Instructor

Nice To Haves

• Minimum 2 years teaching experience at the level of lead instructor preferred
• NAEMT Instructor preferred
• NAEMSE Level 1 Course
• Associate's Degree preferred

Responsibilities

• Develop, implement, and deliver classroom lectures and hands-on skills training for EMT students, new hires, and current employees, ensuring compliance with NYS BEMS protocols and regional regulations
• Assist in developing and delivering AHA and NAEMT classes for both internal and external training as needed
• Assist in the development and presentation of external training courses that prioritize high quality patient care and teamwork ensuring adherence to NYS BEMS protocols and regional regulations
• Assist in developing and implementing comprehensive training programs that prioritize high-quality patient care based on recommendations of QA committee & Training and Education Committee
• Address individual student needs and provide remediation for those who may need additional assistance to meet learning objectives.
• Promote a culture of safety during lectures, educational content, and training scenarios
• Ensure all students and employees receive and understand safety content including how and why a culture of safety is critical
• Promote a culture of collaboration and teamwork through training initiatives
• Collaborate and share ideas to standardize course delivery and provide feedback to ensure consistent educational outcomes
• Collaborate with patient care and operations teams to provide training on new technologies, gear, and equipment
• Prepare lesson planning for didactic sessions in accordance with the DOH BEMS policies and the National Standards curriculum.
• Facilitate interdepartmental communication and collaboration to support the organization's mission and values
• Instructors are responsible for teaching courses and may also develop new course materials, lesson plans, and assessments in adherence to NYS BEMS regulations
• Foster a positive, productive, and inclusive learning atmosphere in the classroom or lab
• Instructors must stay current with trends in education and instructional methods, ensuring that effective and relevant teaching strategies are used
• Ensure compliance with all company policies and procedures and state regulations
• Assist Deputy Chief of Training and Staff Development and Lead Instructor with administrative tasks, such as contributing to long-range planning, managing resources, and acting as a point of contact when Lead Instructor is unavailable
• Complete and submit all required documentation on a timely basis as specified by the agency and DOH BEMS as assigned by the course sponsorship administrator
• Keep accurate and efficient records of student grades, attendance, performance evaluations rubrics
• Conduct both formative and summative assessments—such as exams, projects, and direct observation—to measure the effectiveness of the learning objectives
• Monitor student performance and provide regular feedback to help them track their learning

Benefits

• Comprehensive health, dental, and vision options (including 100% company-paid HDHP plan).
• 401(k) with company match.
• Generous paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees