Certified Home Theater Expert
About The Position
As a Certified Home Theater Associate, you'll create world-class shopping experiences for our customers by providing excellent service and complete solutions, with an emphasis on premium home theater. First, we'll give you all the training you need to be an expert. Once you're trained, your daily goals will include achieving revenue, margin and operational targets. You'll also share your knowledge with other sales associates to ensure they're prepared to demonstrate, promote and sell home theater products. What you'll do Process transactions and connect customers to the right employees for returns and exchanges Maintain product knowledge through ongoing learning and certifications Engage with customers for consultations in store, by phone or via online chat Keep the department organized and ready to serve customers Provide feedback to vendor partners about products and customer engagement
Requirements
- Ability to work successfully as part of a team
Nice To Haves
- Prior experience serving as a specialist in premium, luxury or complex technology solutions
- 1 year of experience working with consumer electronics
Responsibilities
- Process transactions and connect customers to the right employees for returns and exchanges
- Maintain product knowledge through ongoing learning and certifications
- Engage with customers for consultations in store, by phone or via online chat
- Keep the department organized and ready to serve customers
- Provide feedback to vendor partners about products and customer engagement
Benefits
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
