Certified HomeCare Administrator - HomeCare

Hartford HealthCare

129d

About The Position

Every day, almost 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a HomeCare Aide Administrator. Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home. Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families.

Requirements

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Functional understanding of Home Health care and scheduling practices.
• Experience using Microsoft Office (Word and Excel).
• Knowledge of Medical Terminology.
• Previous scheduling experience required.
• Able to type 20-30 words per minute.

Responsibilities

• Oversee all activities within the Certified Regional Home Health Aid department, ensuring smooth and efficient operations for the region.
• Monitor all workflows and identify areas of improvement.
• Lead all HCA staff, ensuring they meet all productivity and quality metrics.
• Review all HCA referrals and schedule members of the HCA team to ensure timely, complete schedules and appropriate patient care.
• Perform training in-person and remotely as needed to maintain staff performance.
• Collaborate with other departments and Regions to enhance Certified regional overall efficiency and productivity.
• Provide leadership support for the Regional Certified HCA department as needed to meet all operational needs of the region.
• Supervise staff including scheduling, managing performance, identifying training needs, completing payroll and providing input on hiring.
• Identify and implement solutions to enhance operational efficiency of the certified HCA department.
• Ensure adherence to company policies, state and federal regulations and safety standards.
• Track key performance indicators (KPIs), analyze data, and prepare reports.
• Promptly address and resolve staffing and operational issues as they arise.
• Support the Executive Director with planning and executing regional budgets related to certified HCA staffing and patient coverage.
• Maintain adequate inventory levels, order and manage supplies in support of the Business Office Manager.
• Be knowledgeable of all HCA and Scheduler tasks to step in and perform all duties during staffing shortages.
• Serve as the certified HCA department point of contact for internal and external customers for questions and concerns involving HCA coverage and visit scheduling.

Benefits

• Competitive benefits program designed to ensure work/life balance.
• Opportunities for career development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees