Certified Health Coach - Matthews, NC
About The Position
The Certified Health Coach position is part of the integrated health center team, working with the health center providers, staff, and the Population Health and Wellness Team. It supports the primary care setting and expands the comprehensive care of patients. The Certified Health Coach provides personalized, one-on-one coaching and group programming to help patients manage chronic conditions, prevent disease, and improve their overall health. By guiding clients through behavior change and supporting lifestyle modifications, Certified Health Coaches empower patients to achieve their wellness goals. This role involves collaborating with a multidisciplinary care team, delivering evidence-based health coaching and patient support, facilitating wellness programs, to optimize patient health outcomes.
Requirements
- Bachelor’s degree in health science, counseling, psychology, nutrition, social work or a related field.
- Master’s degree preferred.
- Certification from the National Board for Health and Wellness Coaches (NBHWC) required.
- Minimum of 2 years’ experience as a health coach, including conducting one-on-one and group coaching.
- Strong background in health promotion, chronic condition management, and behavior change methodologies.
Nice To Haves
- Comfortable presenting to both small and large groups, virtually or in-person.
- Enthusiastic with a positive attitude and a solution-oriented approach, resilient and adaptable.
- Strong technical expertise using Electronic Medical Record Software, Microsoft 365 including Teams, Word, Outlook, Excel, PowerPoint, etc.
- Exceptional customer service skills and ability to promote teamwork.
- Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
- Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
- Excellent communication, organizational, and time management skills.
- High level of critical thinking, and creative and effective problem-solving skills
Responsibilities
- Conduct individual and group coaching sessions to promote behavior change, wellness, and chronic condition management.
- Develop personalized wellness plans with clients, set goals, and provide resources to track progress.
- Collaborate with healthcare providers to offer chronic condition coaching based on national clinical guidelines.
- Assist patients in scheduling medical appointments and making necessary internal referrals.
- Facilitate health promotion programs such as group challenges, educational workshops, and biometric screenings and work with the client and care team to develop wellness strategies tailored to the needs of the population.
- Participate in client engagement events and contribute to the development of wellness program offerings and coordinate efforts with other vendors (carriers, EAP, etc.) to inform client population of all available resources
- Other duties as assigned
Benefits
- Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
- Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
- Paid time off for vacation, sick leave, and more, holiday schedule
- Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
- Family-building and hormonal health benefits and paid parental leave
- Generous PTO or FTO, Paid Holidays + A Day for What Matters
- Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
- Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
