About The Position

The Epic Bridges Interface analyst is the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users. Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support. Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose the resolve interface-related issues and supporting ongoing application projects as needed. Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary. Identifying and escalating risks associated with technical project tasks and third-party systems. Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers. Working with interface engine developers to develop data-translation strategies to support the needs of Epic and your third-party systems. Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues. Performs other duties as assigned.

Requirements

  • Bachelor’s degree in computer science, Management Information Systems, Engineering or comparable.
  • 5 years of relevant work experience.
  • Proficient with MS Office applications.
  • Prior experience with developing, implementing and/or supporting interfaces.
  • Strong analytical, communication, and troubleshooting skills.
  • Ability to manage multiple concurrent communication needs.
  • Skill at tracking tasks and holding others accountable.
  • Ability to coordinate activities and facilitate meetings with multiple stakeholders.

Nice To Haves

  • Certification in Epic Bridges, Data Courier, or Core point.

Responsibilities

  • Coordinate analysis sessions to identify interface business needs.
  • Create technical designs for assigned interfaces.
  • Own issue triage necessary to implement and support interfaces.
  • Manage the entire implementation cycle of interfaces, web services, and APIs.
  • Work closely with application teams and subject matter experts to document requirements.
  • Diagnose and resolve interface-related issues.
  • Review, triage, and resolve day-to-day interface errors.
  • Identify and escalate risks associated with technical project tasks.
  • Coordinate interface-specific tasks and activities like testing and go-live.
  • Develop data-translation strategies with interface engine developers.
  • Monitor live interfaces and collaborate with experts to resolve issues.

Benefits

  • 401k
  • health insurance
  • dental insurance
  • vision insurance
  • paid holidays
  • tuition reimbursement
  • professional development

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service