The Epic Bridges Interface analyst is the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users. Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support. Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose the resolve interface-related issues and supporting ongoing application projects as needed. Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary. Identifying and escalating risks associated with technical project tasks and third-party systems. Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers. Working with interface engine developers to develop data-translation strategies to support the needs of Epic and your third-party systems. Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Bachelor's degree
Number of Employees
1,001-5,000 employees