Certified Bedside Pharmacy Technician

Walgreens Boots Alliance-posted 4 months ago
$19 - $23/Yr
Palm Desert, CA
Health and Personal Care Retailers
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Delivers patient prescriptions in a hospital system setting and records sale upon return to the store. Suggests Walgreens products and services to hospital patients when appropriate. Achieves company set targeted prescription sales goals to help drive bottom-line growth for the business. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Develops strong relationships with most valuable customers, and builds relationships with case managers, nurses, and other hospital staff members.
  • Assists in the practice of pharmacy under the supervision of the pharmacist.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Reports prescription errors to the pharmacist on duty.
  • Responsible for registering all related sales on assigned cash register.
  • Handles telephone calls that do not require personal attention of the pharmacist.
  • Processes manual claims for third party program prescription services.
  • Assists with inventory management activities.
  • Maintains knowledge of Company asset protection techniques.
  • Assists Pharmacy Manager and Staff Pharmacist in developing relationships with the local medical community.
  • Ensures the Pharmacy Department is stocked, clean, neat, and orderly.
  • Connects the patient to the retail store pharmacist via telephone.
  • Documents all information necessary to process paperwork.
  • Completes special assignments and other tasks as assigned.
  • At least three months experience working in a sales environment that required meeting a defined sales goal.
  • Three months previous work experience as a technician in a retail or hospital setting.
  • PTCB or ExCPT certification.
  • Experience developing ways of accomplishing goals with little or no supervision.
  • Valid driver's license.
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • paid_holidays
  • tuition_reimbursement
  • employee_discount_programs
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