Certified Automotive Technician - Mercedes-Benz of Reno
About The Position
The Experienced Automotive Service Technician at Mercedes-Benz of Reno is expected to possess a general mechanical knowledge of all basic vehicle systems and the ability to follow directions from supervisors and service publications to perform work satisfactorily. This role offers leading pay, bonus pay, and incentives based on productivity and overrides. Mercedes-Benz of Reno, part of AutoNation, values and cultivates skills for long-term growth and success, providing a workplace with tenured service technicians and advisors. AutoNation aims to get customers back on the road, seeking experienced Auto Technicians or Auto Mechanics to perform vehicle repairs according to dealer and factory standards. Attention to detail is crucial for timely and high-quality repairs, ensuring customer satisfaction. The position involves daily interaction with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers. AutoNation, as America's most admired automotive retailer and a Fortune 150 company, offers factory training, cutting-edge tools, and clear advancement paths across various roles. They are undergoing a significant digital transformation to revolutionize the automotive industry, focusing on innovation while prioritizing customers, coworkers, and communities. AutoNation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds.
Requirements
- High School diploma or equivalent
- Ability to read and comprehend written instructions and information
- 4-5 years experience as a dealership certified automotive technician (premium/luxury manufacturer experience required)
- General mechanical skills
- Must have a valid driver's license
- Ability to drive manual transmission vehicles
- Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
- Demonstrated customer service skills
- Knowledge of all aspects of automotive repair and maintenance
- Ability to operate an automobile
- Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
Nice To Haves
- Graduate of mechanical vocational trade school or equivalent experience
- Technical or trade school degree preferred
Responsibilities
- Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Follow factory and dealership repair procedures when performing warranty work
- Participate in service technician training programs
- Become familiar with latest bulletins, service manuals and other service publications
- Participate in all in-dealership service training activities
- Attend manufacture sponsored service trainings
- Record cause of failure and a description of work done accurately and clearly on all repair orders
- Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information
- Request parts from the parts department as necessary
- Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work
- Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
Benefits
- Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.
- Longevity and Productivity Bonus and Incentives
- Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.
- Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate
- Generous Employee/Technicians Referral Programs (based on position)
- Employee Discounts on purchases, parts, and service
- Competitive pay and benefits
- Paid training and OEM certification support
- Opportunities to grow into Service, Sales, Management, Regional and Executive roles
- Career options coast to coast through our nationwide footprint of locations
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
