Certification Specialist

HRI Development LLC • New Orleans, LA

2d

About The Position

The Certification Specialist is responsible for processing all applicant files for move-in by conducting household interviews, ensuring all information is correctly listed and documented on the application, completing background screenings, obtaining third-party verifications, tracking responses, submitting for approval, and preparing files appropriately for lease and certification signing.

Requirements

• Must have compliance experience in the related industry
• Ability to operate on a deadline-driven schedule and prioritize various tasks
• Ability to work in a high-volume and fast-paced environment
• Excellent verbal and written skills are required
• Must comply with regulatory agreements and possess critical thinking, evaluation, and analytical skills
• Must be able to work some weekends and extended hours
• Must be a self-starter and can effectively multitask
• Prolonged periods sitting at a desk, working on a computer, standing, walking, conducting tours, and meeting with tenants
• Must be able to lift, carry, position, or move up to 20 lbs. at a time
• Requires manual dexterity with normal hand/finger movement and coordination
• Ability to walk for long periods, including climbing flights of stairs in various weather conditions

Nice To Haves

• Knowledge of LIHTC, HOME, and HUD programs is a plus. Compliance certification, such as COS or HCCP, is preferred

Responsibilities

• Responsible for processing all recertifications and interims by conducting household interviews and ensuring all information is correctly listed and documented on recertifications
• Obtain third-party verifications, track responses, and submit files for approval
• Prepare files appropriately for lease and certification signing
• Begin processing the recertification 120 days before the recertification effective date
• Send annual recertification notices to tenants and follow up as required until recertification is completed, which includes conducting home visits
• Ensure that all recertifications are completed at least 30 days before lease expiration
• Ensure all files, both digital and paper, are always properly maintained
• Maintain accurate, up-to-date status of transfer waiting lists and eviction tracker
• Ensure all required information is uploaded/entered in Yardi and Elite, HANO’s public housing monitoring system
• Track of the unit inspections and be available to conduct unit inspections as needed
• Assist property staff with answering property phone lines
• Create work orders when a resident notifies your office of maintenance issues
• Perform other duties as assigned

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision because your well-being matters.
• Competitive Pay – We reward hard work with generous compensation.
• Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work.
• Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow.
• Team Culture & Perks – Team events, wellness programs, employee discounts, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed