Certification Reviewer, Arlington Heights, IL

Intertek•Arlington Heights, IL

10h•Onsite

About The Position

Certification Reviewer – Arlington Heights, IL Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Certification Reviewer to join our Electrical team in Arlington Heights, Illinois . This is a fantastic opportunity to grow a versatile career in client services. I ntertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Certification Reviewer is responsible for a full range of general support, administrative and coordination duties as well as Report Review and ATM processing for our Certification Department. This position requires a person with strong communication skills, excelling in computer program knowledge and navigation, works independently within a supportive team and will be responsible for ensuring timely and accurate completion of Certification and Surveillance Services functions. This position is not eligible for immigration sponsorship. Salary & Benefits Information Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more. What you’ll do: Conduct reviews of and process certification reports submitted by Engineering. Issue certification reports and ATMs (Authorizations to Mark) to clients Provide customer support/service. Ie.: respond to and help resolve inquiries/complaints/issues from engineering/operations teams, other Certification staff, and external clients. Maintain a high level of confidentiality and discretion when necessary. Exhibit a thorough understanding of all functions of Report Review and Follow Up Services/Onboarding activities. Exhibit sound, compliant decision-making skills driven by our certification program requirements and client needs. Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S. Applicants must reside in and be able to legally work in the United States. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Requirements

High School Diploma, or equivalent
2+ years of administrative experience
Microsoft Office software expertise, using multiple programs at once
Ability to work independently within a supportive team, in a fast-paced environment
Ability to multi-task, pay attention to detail and type quickly and accurately
Ability to analyze and solve problems
Maintain solid work ethic and enthusiasm for quality
Excellent communication and customer service skills; written and verbal
Excellent organization and time management skills
Excellent interpersonal skills; professionalism
Ability to communicate effectively in a global organization with remote business partners
Perform general emailing, faxing, scanning, copying, mailing, etc.

Responsibilities

Conduct reviews of and process certification reports submitted by Engineering.
Issue certification reports and ATMs (Authorizations to Mark) to clients
Provide customer support/service. Ie.: respond to and help resolve inquiries/complaints/issues from engineering/operations teams, other Certification staff, and external clients.
Maintain a high level of confidentiality and discretion when necessary.
Exhibit a thorough understanding of all functions of Report Review and Follow Up Services/Onboarding activities.
Exhibit sound, compliant decision-making skills driven by our certification program requirements and client needs.