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The Certification Licensure Examiner 2/Administrative Professional 2 plays an important part at the Ohio Chemical Dependency Professional Board. In this role, you will be responsible for providing administrative assistance and customer service through routine tasks such as independently responding to general questions received regarding certification and or licensure via email, telephone or in person. You will maintain considerable knowledge of agency policies and procedures in order to communicate effectively with those seeking assistance or information about certification or licensure. Additional responsibilities include compiling data and preparing reports, drafting correspondence and sending to licensees and or applicants, examining, reviewing, and verifying incoming information regarding applications for licensure, certification, or renewal, and ensuring compliance with applicable laws, rules, and or procedures while determining accuracy, completeness, and acceptability.