Certification Coordinator

The Florida Bar • Tallahassee, FL

1d • Onsite

About The Position

Performs a variety of high level administrative and program duties related to legal specialization and education. Certification Specialists evaluate applicant qualifications for board certification and recertification in preparation for Committee evaluation, prepare all materials related to confidential files for those Committee evaluations, and work with Certification Committees to support creation and administration of the annual exam. This position responds to specific inquiries regarding all aspects of these areas from current and prospective members and requires a thorough understanding and knowledge of each Certification area's Rule and those of the Board of Legal Specialization and Education. Certification Specialists ensure that certification exam administration deadlines are met by the committees, organize and prepare for Certification Committee meetings, and must communicate effectively to maintain working relationships with current and prospective certified members.

Requirements

• Bachelor's Degree (proof of degree required at interview)
• Two (2) years of administrative experience
• Professional administrative procedures and practices
• Legal terminology relevant to certification practice areas
• Public relations techniques
• Proper punctuation and grammar usage
• Adobe Acrobat
• MS Word proficiency
• MS Excel proficiency
• Database usage proficiency (Outlook or similar databases)
• Manage and maintain a high level of confidentiality
• Communicate effectively and professionally, both oral and written
• Tactfully manage difficult situations using sound independent judgment and discretion
• Consistently provide an excellent service-oriented attitude
• Travel
• Organize and prioritize work and coordinate multifaceted projects within set deadlines
• Analyze and apply TFB's rules, policies and procedures
• Demonstrate self-motivation and direction
• Maintain professional demeanor in demanding situations
• Demonstrate initiative in group projects and operate well in a team atmosphere
• Compose and communicate complex information with accuracy and grammatical precision
• Think logically and effectively problem solve
• Learn The Rules Regulating The Florida Bar pertaining to LSE programs
• Learn new computer databases
• Create ADA compliant forms and documents using Adobe
• Use discretion
• Work overtime when necessary
• Manage stressful situations
• Sit for long periods of time
• Hear and converse over the telephone
• Key/work frequently on a computer
• Lift 5 to 10 lbs

Responsibilities

• Provide highly comprehensive administrative support for the board certification program: receive, review, and process confidential certification applications and peer review; update applications and forms ensuring proper compliance with the Rules Regulating The Florida Bar (RRTFB), policies and procedures; analyze content of applications and confidential peer review in accordance with the rules and policies to prepare for committee review; advise and prepare detailed confidential correspondence to prospective, initial, and recertification applicants regarding requirements and procedures; evaluate requests for board certification level CLE.
• Serve as liaison to multiple board certification committees: provide guidance to committees regarding the responsibilities and procedures under RRTFB and Board of Legal Specialization and Education (BLSE) policies; schedule meetings; prepare meeting agendas, minutes, and other committee correspondence; maintain confidential resources website for committee member access; maintain accurate history and computer status codes; prepare confidential applicant recommendations and other pertinent data for the Board of Legal Specialization & Education; travel to and substantively participate in committee meetings and the Leadership Conference; arrange and participate in conference calls; update area web pages; propose and oversee rule and policy amendments; assist with efforts and projects to promote board certification.
• Assist committees with confidential examination preparation and administration: establish deadlines; ensure exam is properly formatted; review exam questions in accordance with Exam Drafting Handbook; oversee production and assembly of exam materials; travel to the March and May exams annually; proctor examinations; coordinate post exam details including the grading process, scoring spreadsheets, and pass/fail determinations; notify applicants of results and prepare certificates; coordinate confidential exam reviews with unsuccessful examinees; travel to exam reviews; provide rule and policy information for exam challenges and appeals; maintain confidentiality of all exam materials; disseminate and analyze post exam surveys.
• Respond to inquiries, both orally and in writing from Bar members and the public regarding departmental programs: board certification, CLER, BSCR, and course approvals. Draft detailed and confidential correspondence in reference to The Rules Regulating The Florida Bar and Standing Policies; prepare reports and review requests for consideration by the BLSE.
• Update statistical information in databases and logs; prepare travel requests and expense reports; assists with budget preparation; adheres to program budget. Assist with special projects and other duties as assigned.

Benefits

• excellent benefits package including employer paid pension contribution
• Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees