CERTIFICATION COORDINATOR - 72003265

State of Florida • FL

65d • $50,000 - $55,000

About The Position

The Office of Supplier Development is seeking a detail-oriented and service-driven Certification Coordinator to administer the state’s certification and recertification processes. In this role, you will review applications, verify eligibility, and issue certification decisions that help expand Florida small business participation in public procurement. This role offers a unique blend of technical review, customer service, and educational outreach. You will provide clear guidance and support to Florida small businesses navigating the certification process, and work with our marketing team to develop materials that explain both the process and its value as necessary. The ideal candidate is highly organized, a strong communicator, and passionate about promoting access to contracting opportunities. This role plays a key part in maintaining accurate certification records, addressing vendor questions or concerns, and supporting the integrity of the certification process. If you are passionate about supporting Florida small businesses, have strong organizational skills, and enjoy a mix of independent and collaborative work, we encourage you to apply!

Requirements

• Strong attention to detail and organizational skills
• Experience in certification, compliance, or regulatory processes preferred
• Excellent written and verbal communication abilities
• Comfortable working independently and collaboratively
• Public sector or customer service experience

Responsibilities

• Administer the state’s certification and recertification processes, including application intake, eligibility review, and approval or denial of certifications.
• Provide information and technical assistance to businesses seeking certification or recertification.
• Communicate with customers throughout the certification process, including leading pre- and post-certification workshops.
• Track and report certification-related data, such as application volume, approvals, denials, and regional distribution.
• Collaborate with internal teams to address vendor concerns and ensure consistent, transparent certification practices.
• Promote new certified businesses among state agency procurement professionals and other interested groups.
• Assist the Office of Supplier Development team as needed.

What This Job Offers

• Number of Employees: 1,001-5,000 employees