Certification Content Developer

SentinelOne • Phoenix, AZ

3d

About The Position

SentinelOne seeks a high-energy, experienced technical content development professional to build online courses for SentinelOne product users. This role will work closely with others on the SentinelOne University Team and subject-matter experts across the company to create impactful courses that enable our customers and partners. The ideal candidate has strong experience in instructional design, learning technology, adult learning theory, and cybersecurity, and is passionate about creating engaging and effective learning experiences.

Requirements

• 3+ years of experience in technical content development, instructional design, or a similar role.
• Proven ability to create interactive, multimedia-rich e-learning courses using Articulate Rise/Storyline.
• Strong technical writing skills, with the ability to simplify and clearly explain complex technical concepts.
• Experience working with learning management systems (LMS) such as Thought Industries for publishing, tracking, and reporting.
• Familiarity with cybersecurity concepts, enterprise IT, and SaaS technologies.

Nice To Haves

• Bachelor’s degree in Instructional Design, Technical Communication, Computer Science, Cybersecurity, or related field.
• Knowledge of SCORM/xAPI standards and accessibility compliance (e.g., WCAG).
• Video production/editing and graphic design skills.
• Certification in instructional design or technical communication (e.g., CPTD, CTT+, or equivalent).

Responsibilities

• Design, develop, and maintain e-learning content for customers and partners, including interactive modules, videos, simulations, and assessments.
• Translate highly technical cybersecurity product features and workflows into clear, engaging, learner-friendly training materials.
• Collaborate closely with subject matter experts, technical trainers, and instructional designers to ensure accuracy, relevance, and consistency across courses.
• Manage content development projects from conception to final delivery, ensuring high-quality and timely completion.
• Apply adult learning principles and best practices in instructional design to deliver content that supports multiple learner personas and levels.
• Ensure training materials remain current by reviewing and updating content as products evolve.
• Work within learning management systems (LMS) and authoring tools to publish and deliver content.
• Contribute to the continuous improvement of our global training offerings, processes, and standards.

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees