Centralized Support Representative - Mailroom

Progressive • Mayfield, OH

399d • $36,920 - $36,920

About The Position

As a Centralized Support Representative in the Mailroom, you will play a crucial role in expediting the collection process of claims by utilizing Progressive's systems and databases. This position involves handling administrative tasks essential for resolving claims, sorting mail by department and recipient, and processing interoffice mail for delivery. You will have opportunities for skill development and career advancement.

Requirements

• High school diploma or GED equivalent or higher.
• One or more years of relevant work experience in customer service or sales.
• Experience in a fast-paced and changing environment.
• Strong multitasking and time management skills.
• Effective verbal and written communication skills.
• Computer skills.

Nice To Haves

• Solid written and verbal communication skills.
• Strong attention to detail.
• Ability to handle high volume in a multifaceted administrative environment.
• Strong customer service and follow-up skills.
• Organizational and time management skills.

Responsibilities

• Expedite the collection process of claims using Progressive systems and databases.
• Handle administrative tasks essential to resolving claims.
• Sort mail by department and recipient.
• Process interoffice mail for delivery.
• Develop and grow skills for career advancement.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave
• Short & long-term disability
• Parental & family leave; military leave & pay
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees