Centralized Support Representative- Mailroom

Progressive • Mayfield, OH

303d • $17

About The Position

As a centralized support representative, you'll play a key role expediting the collection process of a claim - making use of Progressive systems and databases to retrieve claim and contact information. In addition to handling administrative tasks essential to resolving claims, sort mail by department/recipient as well as process interoffice mail for delivery. You'll have the opportunity to develop and grow your skills to advance in your career.

Requirements

• High school diploma or GED equivalent or higher.
• One or more years of relevant work experience.
• Experience in customer service or sales.
• Ability to work in a fast-paced and changing environment.
• Strong multitasking and time management skills.
• Effective verbal and written communication skills.
• Computer skills.

Nice To Haves

• Solid written and verbal communication skills.
• Strong attention to detail.
• Ability to handle high volume in a multifaceted administrative environment.
• Strong customer service and follow-up skills.
• Organizational and time management skills.

Responsibilities

• Expedite the collection process of claims using Progressive systems and databases.
• Handle administrative tasks essential to resolving claims.
• Sort mail by department/recipient.
• Process interoffice mail for delivery.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%.
• Medical, dental & vision, including free preventative care.
• Wellness & mental health programs.
• Health care flexible spending accounts, health savings accounts, & life insurance.
• Paid time off, including volunteer time off.
• Paid & unpaid sick leave where applicable, as well as short & long-term disability.
• Parental & family leave; military leave & pay.
• Diverse, inclusive & welcoming culture with Employee Resource Groups.
• Career development & tuition assistance.
• Onsite gym & healthcare at large locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED