Centralized Staffing and Scheduling Coordinator

Bon Secours Mercy Health•Richmond, VA

11h

About The Position

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Requirements

Associate degree in business , Data Management, or Related Field (preferred)
1 year experience with staffing & scheduling software (required)
Computer skills to include Microsoft Office
Excellent written and verbal communication skills
Scheduling Software
Organization
Stakeholder engagement
Problem solving
Teamwork
Project Management
Attention to detail
Acceptance of authority
Critical thinking
Communication with all levels of professionals
Teamwork
Conflict resolution
Active listening
Relationship building

Nice To Haves

Previous experience in a healthcare setting (preferred)

Responsibilities

Create s and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines.
Assign specialty roles particular to each unit’s operational needs.
Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers.
Approve s or den ies all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate .
Balance s and publish es schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.
Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff.
Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.
Within 24 hours of shift time , determine s complex department staffing needs and arrange s appropriate coverage in the technology and communicate to the units.
Receive s sick call notifications and manage s unplanned shift vacancies; evaluate s market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.
Maintain s daily maintenance of unit/department schedules within the electronic staffing system.
Effectively communicates critical or immediate staffing needs to nurse manager or their designee .
Approve s or den ies all timecard requests with attestations, with communication to unit managers as appropriate .
Prepare s timecards for readiness for manager approval (Review and clean up exceptions)
Maintains staffing related records, files, and reports.
Distributes reports to appropriate leaders , as determined by manager.
Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.

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