Centralized Servicing Specialist

Curo Group Holdings Corporation • Greenville, SC

250d • $18 - $19 • Onsite

About The Position

This is a hybrid position working in our Greenville, SC office as needed and remote as business needs allow. Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance!

Requirements

• High School Diploma with minimum two years' experience in data entry or clerical position
• Payment posting and customer service experience with a financial institution or consumer finance company preferred
• Strong ability to accurately process and complete high volume requests of data entry
• Computer proficiency: Experience with multiple loan management software required
• Advanced Microsoft product skills specifically Excel, Word and Outlook
• Strong detail, analytical and problem-solving skills
• Strong customer relations/interpersonal and communication skills both verbal and written
• Ability to work effectively with all levels of employees, especially Branch team members
• Able to demonstrate enthusiasm and possess good interpersonal skills
• Effective verbal and written communication skills as they relate to customers, courts, legal offices, field team members and home office team members
• Ability to work independently and efficiently at a high pace with high level of accuracy

Responsibilities

• Assisting with payment posting, deposits, overages, and refund tasks to ensure steps are well documented and completed accurately
• Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved concerns
• Accurately keeping records by entering information correctly and in a timely manner to ensure accounts are documented properly
• Monitoring, reviewing, and updating accounts as it relates to deceased updates and hold code reviews
• Other tasks as assigned by Leadership

Benefits

• Paid Time Off
• Medical
• Dental
• Vision
• 401k
• Life Insurance
• Disability
• Other voluntary coverages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED