This role can work remote within Truist footprint. Centralized Service Manager will ensure day-to-day oversight and management of assigned vendors who provide Truist Consumer Lending with outsourced services and applications. Facilitate the completion of vendor risk assessments, contract review/structuring, due diligence and fourth party oversight for assigned vendors with the understanding of the Business units sourcing strategy. Coordinate and work with Division aligned support to ensure all managed services follow Third-Party Risk Management Standards and Policies. Serve as a single point of supplier coordination and communication of activities and recommendations to management, Third-Party Risk Operations Function, and Supplier Service Management. Manage relationship within the business unit and with the vendor to improve risk, cost, quality, and ease of doing business across the business unit. Serves as the subject matter expert on both Third-Party Risk Management requirements and managed services. Responsibility may include managing medium to large/complex or high-risk relationships and projects without oversight. Drives process improvement initiatives.