About The Position

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician's office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of "Talk Time" and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance.

Requirements

  • High School diploma/GED required.

Nice To Haves

  • Post secondary education preferred.

Responsibilities

  • promptly answer telephone calls
  • schedule patients in a timely manner within Department guidelines
  • enter demographic and insurance information
  • check Medical necessity
  • check patient Insurance

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • flexible spending
  • short term and long term disability
  • several retirement account options with 401K organization match
  • tuition assistance
  • student loan reimbursement
  • On-site training and education opportunities
  • Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

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What This Job Offers

Industry

Hospitals

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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