BJC HealthCare is seeking a Scheduler for its Remote Scheduling Team. This role is crucial as the Centralized Scheduling Representative is often the first point of contact for patients, representing BJC with the highest standard of customer service and compassion. The position involves facilitating all components of the patients' entrance into any BJC facility, requiring a high level of emotional intelligence and professionalism. The Scheduler will ensure accurate collection of demographics and insurance information, benefit verification, and point of service collection, which are critical for maximizing reimbursements and preventing denials. The role demands exceptional attention to detail and knowledge of insurance carriers, Medicare guidelines, and federal and state regulations. The Scheduler will work independently to meet or exceed quality standards while maintaining a friendly demeanor and effective communication with patients, families, and co-workers.