Centralized Scheduling Coordinator

Heart & Vascular Partners•Bridgeton, MO

2h•Onsite

About The Position

The Centralized Scheduler is responsible for efficiently managing the scheduling of all diagnostic procedures, in-house cath lab procedures, and Ambulatory Surgery Center (ASC) procedures within the cardiology practice. This role ensures the verification of pre-certifications and optimizes scheduling to maximize productivity while monitoring technician efficiency across all practice locations

Requirements

High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Minimum of 3 years of experience in medical scheduling, preferably in a cardiology or procedural-based practice.
Knowledge of medical terminology, diagnostic and interventional cardiology procedures, and insurance authorization processes.
Proficiency in electronic health record (EHR) and scheduling software.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.

Responsibilities

Scheduling Management: 1. Coordinate and schedule all diagnostic tests, in-house cath lab procedures, and ASC procedures. 2. Ensure accurate and timely scheduling to maximize patient flow and operational efficiency. 3. Maintain communication with physicians, technicians, and administrative staff to prevent scheduling conflicts. 4. Utilize software programs across the practice and ASC to manage scheduling efficiently.
Precertification and Verification: 1. Check for medical necessity within the patients' medical records to ensure appropriateness of the scheduled procedures. 2. Ensure compliance with payer requirements and communicate with insurance companies as needed. 3. Verify insurance pre-certifications and authorizations before scheduling procedures. 4. Work closely with the billing team to resolve any authorization or coverage issues.
Productivity and Efficiency Monitoring: 1. Optimize scheduling to ensure maximum utilization of practice resources and personnel. 2. Track and analyze technician productivity across all practice locations. 3. Identify and implement process improvements to enhance efficiency and reduce downtime.
Communication and Coordination: 1. Serve as the primary point of contact for scheduling inquiries from patients and referring providers. 2. Provide clear and professional communication to ensure patients are prepared for their procedures. 3. Collaborate with clinical and administrative teams to streamline scheduling workflows.
Compliance and Documentation: 1. Maintain accurate records of scheduled procedures, authorizations, and cancellations. 2. Ensure compliance with HIPAA and other regulatory guidelines related to patient scheduling and data handling. 3. Regularly update and audit scheduling systems to maintain data integrity.