Centralized Scheduling Coordinator - Remote (OR)

PeaceHealth • Springfield, OR

156d • $21 - $33 • Remote

About The Position

PeaceHealth is seeking a Centralized Scheduling Coordinator - Remote (OR) for a Full Time, 1.00 FTE, Day position. Monday - Friday; 9:00am - 5:30pm. The salary range for this job opening at PeaceHealth is $21.30 - $33.27. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Must live within a 2-hour commute from PeaceHealth Sacred Heart Medical Center at Riverbend, Springfield, OR. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

Requirements

• Associate degree Required: Or equivalent knowledge and skills obtained through a combination of education, training and experience.
• Minimum of 2 years Required: Scheduling and health records experience in a hospital or healthcare setting.
• Required: Experience with Electronic Medical Records system.

Nice To Haves

• Preferred: Completion of basic anatomy/physiology class related to exams, especially surgical pre and post-operative diagnosis and interventional procedures.
• Preferred: Experience with scheduling.
• Preferred: Experience in scheduling multiple healthcare departments and/or facilities.
• Preferred: Experience with compliance and legal documentation of orders, history and physical and consents.
• Preferred: Clinical experience.
• Preferred: Knowledgeable of surgeries, procedures and exams performed in a hospital or an outpatient setting.
• Preferred: Medical terminology knowledge.

Responsibilities

• Supports the Centralized/Integrated Scheduling department by coordinating surgeries, procedures, exams, therapies and evaluations for multiple hospital and outpatient departments, modalities and facilities.
• Facilitates equipment, third party schedules, prior authorization, physicians' schedules and staffing assignments.
• Coordinates efficient operation of the department by completing support activities as assigned.
• Serves as central point of communication for community referring physicians and offices, system patient services, and caregivers to secure resources necessary for patient care.
• Interfaces and/or works directly with nursing units, technologists, physicians, community offices and other medical facilities to coordinate cases and appointments.
• Receives incoming phone calls related to all aspects of scheduling and coordination of patients and resources.
• Supports patients, caregivers, families and authorized organizations in understanding the course of pre-procedure and exam testing.
• Assures all changes to the block and schedule are in accordance with policies and alerts appropriate leadership when out of compliance.
• Promotes adherence to leadership and board agreements in scheduling practices.
• Collects and evaluates patient demographic, insurance, clinical and non-clinical information.
• Analyzes clinical information and/or patient medical history to determine conflicts regarding scheduling surgeries, procedures and exams that would require consultation and resolution.
• Analyzes algorithm assigned to each department, modality and facility to identify how to best coordinate services.
• Assists in the update of guidelines and policies.
• Coordinates and schedules third party resources, equipment, caregivers and providers while maximizing efficiencies and contributing to positive patient and caregiver experiences.
• Maintains template, block and schedule for multiple hospitals and outpatient departments and resources.
• Identifies inaccuracies and missing data that would affect departments' financial results; monitors cancellation and rescheduling of cases and appointments to manage schedules, equipment and blocks; identifies potential resource conflicts and works with leadership to resolve.
• Ensures cases and appointments have prior authorization; may coordinate with PFS to inform patient of financial responsibility and prior authorization.
• Creates and runs reports by department and modality to audit performance.
• Audits and arranges cases and appointments to ensure maximum efficiency of physicians and caregivers.
• Obtains required paperwork and/or electronic form for chart completion; ensures orders, history and physical, and consents are compliant.
• Performs other duties as assigned.

Benefits

• Full medical/dental/vision coverage.
• 403b retirement plan employer base and matching contributions.
• Paid time off.
• Employer-paid life and disability insurance with additional buy-up coverage options.
• Tuition and continuing education reimbursement.
• Wellness benefits and expanded EAP and mental health program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree