CENTRALIZED SCHEDULER

Natchitoches Regional Medical Center • Natchitoches, LA

1h

About The Position

Position Summary
The Centralized Scheduler schedules patients for most non-invasive procedures and lab work according to the established policies and procedures. This position coordinates processes with hospital departments and physician office staff and supports effective and efficient department operations. The Scheduler will also verify Medicare and Medicaid eligibility on Recurring accounts such as Speech Therapy, Geri Psych Outpatient Accounts and Long Term Care out Patients accounts. The Scheduler will also be the person to admit the Emergency Room Physicians accounts for Corporation 3 on a daily basis.

Requirements

• Ability to type 35 wpm.
• Ability to read, write, speak, understand, and communicate effectively in English.
• Knowledge of medical terminology required.
• Knowledge of admitting procedures required.
• Ability to communicate well with people one-on-one, both in person and on the telephone.
• Knowledge of basic computer knowledge.
• Ability to pay close attention to details.
• Ability to respond calmly and courteously when confronted with upset customers.
• Ability to use appropriate discretion in handling confidential information and materials.
• Ability to work with minimum supervision.
• Ability to handle demand of numerous phone calls and frequent interruptions.
• High school diploma or GED required.

Nice To Haves

• Three years of clerical experience involving customer service or meeting and dealing with the public, one year of which must have been in a medical office or hospital setting.

Responsibilities

• Scheduling
• Coordinates events with department control person, supporting and maintaining block time rules and requirements; schedules patients for non-invasive procedures and lab studies such as all forms of imaging, cardiovascular studies, eurodiagnostics, therapeutic respiratory treatments, and other telephoned or faxed laboratory studies; identifies availability of medical and technical staff and communicates prep information to patient and/or physician’s office.
• Administrative
• Receives and reviews patient demographic and financial information; verifies appropriate diagnosis for scheduled event; communicates scheduled events to areas involved in patient process and patient care to facilitate patient care flow; performs daily quality assurance checks; verifies accuracy of schedule for upcoming week.
• Record Keeping and Reporting
• Generates accounting productivity report one week of each month to monitor telephone usage.
• Miscellaneous
• Attends staff meetings as required; participates in emergency and disaster situations; performs miscellaneous duties as deemed appropriate and when assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED