Centralized Intake Associate- Property

Sedgwick

117d • Remote

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance.

Requirements

• High School Diploma or GED required.
• Two (2) years of related experience or equivalent combination of education and experience required.
• Strong oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Good organizational skills.
• Ability to create and complete comprehensive, accurate and constructive written reports.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Accurately sets up claims in the claims management system by collecting, verifying, and adding essential information received via email or verbal communication.
• Reviews incoming emails to identify and gather necessary claim details.
• Inputs claim information into the system according to organizational protocols.
• Verifies the completeness and accuracy of submitted documents.
• Assigns claims using provided tools, including the 'All Clients List' and specialized spreadsheets to identify the appropriate client, apply special instructions, and determine claim-specific coding requirements such as office code.
• Collaborates with relevant parties to gather necessary claim information and ensure accurate setup.
• Maintains quality by accurately following client-specific set-up instructions and ensuring all required data is correctly entered.
• Documents meeting minutes as needed to ensure accurate record-keeping and follow-up.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED