Centralized Bereavement Coordinator- in person

Gentiva Health Services•Auburn, AL

42d•Onsite

About The Position

Support Families. Guide Healing. Honor Every Journey. The Centralized Bereavement Coordinator reports to the Centralized Bereavement Coordinator Manager and participates with interdisciplinary teams across multiple branches to identify and address the bereavement needs of patients and their families. As a Centralized Bereavement Coordinator, You Will:

Requirements

High School Diploma or equivalent required; undergraduate degree in a human services field preferred
Minimum 1 year clinical experience in a varied multi-disciplinary setting; 3 years preferred
Clinical experience in life-threatening and chronic illness, grief, and loss
Knowledge of terminally ill patients, end-of-life care, hospice, and bereavement
Excellent oral and written communication skills, able to interact effectively with patients, families, clinicians, and leadership
Strong customer service focus and commitment
Ability to function in a fast-paced environment while maintaining confidentiality
Demonstrated flexibility to shift work priorities based on business needs
Professional judgment and critical thinking skills
Advanced proficiency with Microsoft Office products and other electronic applications
CPR certification
Valid driver's license and current automobile insurance

Nice To Haves

Graduate degree in a related discipline for counseling responsibilities
Counseling experience in individual, family, or group therapy
Experience providing consultation and training to staff and community partners

Responsibilities

Participate with the team in providing bereavement support through phone contact, in-person visits, correspondence, and other personalized methods
Complete bereavement assessments per Conditions of Participation (CoPs) and organizational policies
Maximize family access to resources including volunteers, support groups, and referrals to outside agencies
Provide education and training to team members, community, and contract agencies as requested
Maintain accurate bereavement charts and provide monthly summary reports including projects, calls, correspondence, and cases closed
Participate in hospice care coordination and the organization's quality assessment and performance improvement program
Market the company and bereavement services to the community and referral sources
Consult and provide training to bereavement staff in other offices
Support bereavement needs of staff, including volunteers
Communicate with team members to develop family bereavement care plans and coordinate needed services
Adhere to Organization's policies and procedures, maintaining compliance with federal and state regulations
Demonstrate flexible and efficient time management and prioritize workload effectively
Participate in administrative staff meetings, committees, and special projects
Complete all required annual compliance training
Act as a role model within and outside the agency, consistently promoting the company's core values

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)