Central Sterile Processing Supervisor

Emory Healthcare•Atlanta, GA

37d

About The Position

JOB DESCRIPTION: Coordinates and oversees daily activities between the Operating Room (OR) and Central Sterile Services Department (CSS) to facilitate efficient case flow. Responsible for assisting in projects and process improvement initiatives in compliance with Policies & Procedures, Goals and Objectives and Expectations. Promotes customer service and satisfaction through training, education, and resolution of Staff and Physician issues and concerns. Must maintain knowledge of cleaning, assembling, packaging and sterilizing of all instruments and equipment according to the Certification Board for Sterile Processing and Distribution, Inc. (CBSPD), the Advancement of Medical Instrumentation (AAMI), and the International Association of Healthcare Central Service Material Management (IAHCSMM) current standards. Incumbents are also accountable for demonstrating awareness of personal and work area safety at all times; using evidence-based practices (EBP) and complying with facility safety policies and procedures in carrying out duties including those for blood borne pathogens and communicable diseases and; keeping knowledge current on aseptic techniques and basic microbiology sufficient to understand the ways diseases and infections are transmitted and the importance of clean and sterile supplies in patient care; attending training in new and improved sterilization practices and developments in the microbiology, bacteriology, and therapeutic practices as they affect the sterile supply operation. Acts as liaison between SPD and OR to maintain workflow. Must be willing and able to foster positive work relationships with clinical nurse leaders and surgeons. Collaborates with Clinical Team Leaders, SPD and surgical resources coordinator to resolve issues, identify and recommend instruments purchase to eliminate future conflicts. Works with SPD Educator to develop in-service education programs as needed. Assesses supplies required for prescribed standard surgical procedures and sets up case carts. maintain inventory, collects, disassembles, inspects, cleans, disinfects and reassembles all instrument trays patient care equipment. Communicates with the CSS staff prior to the cases to ascertain specific instrument and supply needs and ensures these items are available. Must be able to resolve issues or offer alternatives when necessary. Makes recommendations for the maintenance of Physician preference cards. Communicates appropriately using good interpersonal skills. Serves, manages, and supports internal and external customers. Develops and improves skills through initiative, attendance and participation at educational programs. Conforms and adheres to department policies concerning decontamination, sterile processing, infection control and safety. Demonstrates commitment to the Emory Healthcare Values by understanding the needs of patients, their families, physicians, and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough. Assist in the orientation of new personnel. Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives. Leads by investing and building healthy relationships among colleagues and other disciplines. Shows the ability to set priorities. Serves as an engaged member of a team supporting colleagues in service to ancillary departments and may participate in task forces or other initiatives. Demonstrates interest in the development of others and positively impacts the lives of patients/families, peers, and members of the healthcare team through mentoring, education, and knowledge sharing. Actively participates in the role of preceptor for student sterile processing technicians and assists with the development of new preceptors in their role. Mentors and role models quest for continuous learning through formal education and the development of others. Seeks opportunities to share expertise with other members of the healthcare team within and beyond the clinical unit/department. Demonstrates knowledge of performance improvement tools and techniques. Continuously improves the quality of care and the work environment of outcomes and the integration of research and best practices into daily work. Shares learning from improvements with other units and/or spreads across the business unit or system. Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Evaluates staff schedule and re-assigns staff according to departmental needs. Independently direct the department workflow on off-shifts and week-ends or in the absence of the Manager or Specialty Director. Reports in real time all errors to the SPD Manager, SPD Educator and the OR Surg. Technicians. Maintains a working knowledge of, and is able to effectively troubleshoot, all decontamination/sterilization equipment Models team behaviors to frontline employees. Participates in the orientation of new associates. Serves as the resource for information for employees and internal/ external customers. This job description is a general outline of duties performed and is not to be misonstrued as encompassing all duties performed within the position.

Requirements

High School Diploma or GED
Minimum of 2 years in sterile processing
Sterile Processing Technician Certification (CBSPD or CRCST)
Strong oral and written communication skills.
Proficient in computer skills.
Ability to read, comprehend, and follow instructions

Nice To Haves

Some college or an Associated Degree
1 - 2 years in a supervisory role
Surgical Technologist experience
CIS, CHL Certificates
Knowledge of tracking systems, e.g., SPM

Responsibilities

Coordinates and oversees daily activities between the Operating Room (OR) and Central Sterile Services Department (CSS) to facilitate efficient case flow.
Responsible for assisting in projects and process improvement initiatives in compliance with Policies & Procedures, Goals and Objectives and Expectations.
Promotes customer service and satisfaction through training, education, and resolution of Staff and Physician issues and concerns.
Must maintain knowledge of cleaning, assembling, packaging and sterilizing of all instruments and equipment according to the Certification Board for Sterile Processing and Distribution, Inc. (CBSPD), the Advancement of Medical Instrumentation (AAMI), and the International Association of Healthcare Central Service Material Management (IAHCSMM) current standards.
Acts as liaison between SPD and OR to maintain workflow.
Collaborates with Clinical Team Leaders, SPD and surgical resources coordinator to resolve issues, identify and recommend instruments purchase to eliminate future conflicts.
Works with SPD Educator to develop in-service education programs as needed.
Assesses supplies required for prescribed standard surgical procedures and sets up case carts.
Maintains inventory, collects, disassembles, inspects, cleans, disinfects and reassembles all instrument trays patient care equipment.
Communicates with the CSS staff prior to the cases to ascertain specific instrument and supply needs and ensures these items are available.
Makes recommendations for the maintenance of Physician preference cards.
Communicates appropriately using good interpersonal skills.
Serves, manages, and supports internal and external customers.
Develops and improves skills through initiative, attendance and participation at educational programs.
Conforms and adheres to department policies concerning decontamination, sterile processing, infection control and safety.
Assist in the orientation of new personnel.
Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives.
Leads by investing and building healthy relationships among colleagues and other disciplines.
Shows the ability to set priorities.
Serves as an engaged member of a team supporting colleagues in service to ancillary departments and may participate in task forces or other initiatives.
Demonstrates interest in the development of others and positively impacts the lives of patients/families, peers, and members of the healthcare team through mentoring, education, and knowledge sharing.
Actively participates in the role of preceptor for student sterile processing technicians and assists with the development of new preceptors in their role.
Mentors and role models quest for continuous learning through formal education and the development of others.
Seeks opportunities to share expertise with other members of the healthcare team within and beyond the clinical unit/department.
Demonstrates knowledge of performance improvement tools and techniques.
Continuously improves the quality of care and the work environment of outcomes and the integration of research and best practices into daily work.
Shares learning from improvements with other units and/or spreads across the business unit or system.
Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication.
Evaluates staff schedule and re-assigns staff according to departmental needs.
Independently direct the department workflow on off-shifts and week-ends or in the absence of the Manager or Specialty Director.
Reports in real time all errors to the SPD Manager, SPD Educator and the OR Surg. Technicians.
Maintains a working knowledge of, and is able to effectively troubleshoot, all decontamination/sterilization equipment
Models team behaviors to frontline employees.
Participates in the orientation of new associates.
Serves as the resource for information for employees and internal/ external customers.