Central Services Support Technician I (Insurance Claims)

Tristar Insurance Group • Chicago, IL

229d • $20 - $22

About The Position

Under general supervision, performs clerical and data entry tasks that assist in the processing of WC, Liability, and Subrogation claims. This position requires considerable team interaction and collaboration. Moderate interaction with the claims team, clients, management, and other TRISTAR staff in the office and within the organization is also expected. This is a full-time in-office position located in our Chicago office.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office/Teams/Outlook and other CRM tools.
• Ability to follow written and spoken instructions from the supervisor and other staff members.
• Ability to produce accurate and detailed work.
• Excellent verbal and written communication skills.
• Ability to identify when to escalate issues that require supervisor attention.
• Strong analytical, problem-solving skills, and organizational skills.
• Ability to react positively to shifting priorities for multiple projects simultaneously and to perform under pressure with tight deadlines.
• Ability to work independently as well as effectively in a team environment.
• Ability to alphabetize and collate.

Responsibilities

• Set up new Workers' Comp claims.
• Set up new Liability claims.
• Set up new Subrogation claims.
• Inspect each intake to ensure all documentation is present and correct.
• Follow all written procedures and guidelines as provided.
• High precision in both quality and accuracy of data entry.
• Promptly escalate claim intakes that require supervisor attention.
• Meets daily claim-filing expectations.
• Performs additional job tasks in a timely manner.
• May print and reconcile checks, as needed, for all branch offices.
• Prepares, weighs, and meters outgoing mail.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED