Central Services CSR

Boyd Group•Elmhurst, IL

2d•$18

About The Position

The ideal candidate would possess the following characteristics: Desire to "WOW every customer. . .. . ...Be the Best." Positive attitude Strong work ethic Attention to detail Works well in a team environment Well-spoken with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service

Requirements

Experience in a high volume inbound and outbound customer service call center with computer input during calls
Ability to multi-task in a fast paced environment
Attention to detail
High School Diploma or GED required
Excellent communication skills; oral, verbal, written and listening
Must have excellent attendance and punctuality
Strong Computer Skills: Excel, Web based applications, Google Maps
Type 40wpm
Ability to adapt to an ever changing, growing business environment

Nice To Haves

Bi-lingual speaking skills a plus

Benefits

Competitive Pay Plans
Medical, Prescription Drug, Dental & Vision Insurance effective your first day
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Paid Vacation & Holidays
Continuing Education Opportunities
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Additional Voluntary Life Insurance
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend