Central Services CSR
About The Position
WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: The ideal candidate would possess the following characteristics: Desire to "WOW every customer. . .. . ...Be the Best." Positive attitude Strong work ethic Attention to detail Works well in a team environment Well-spoken with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service Experience and Skills: Experience in a high volume inbound and outbound customer service call center with computer input during calls Ability to multi-task in a fast paced environment Attention to detail High School Diploma or GED required Excellent communication skills; oral, verbal, written and listening Must have excellent attendance and punctuality Strong Computer Skills: Excel, Web based applications, Google Maps Type 40wpm Ability to adapt to an ever changing, growing business environment Bi-lingual speaking skills a plus Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance effective your first day 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: 17.50/HR At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
Requirements
- Experience in a high volume inbound and outbound customer service call center with computer input during calls
- Ability to multi-task in a fast paced environment
- Attention to detail
- High School Diploma or GED required
- Excellent communication skills; oral, verbal, written and listening
- Must have excellent attendance and punctuality
- Strong Computer Skills: Excel, Web based applications, Google Maps
- Type 40wpm
- Ability to adapt to an ever changing, growing business environment
Nice To Haves
- Bi-lingual speaking skills a plus
Benefits
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance effective your first day
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education Opportunities
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Additional Voluntary Life Insurance
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
