Central Scheduling Representative

Trinity Health • Livonia, MI

74d

About The Position

An Opportunity to Join our Remarkable Care Patient Access Rep awaits YOU!!!! Trinity Health is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers. Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving communities in 21 states with 86 hospitals, 128 continuing care facilities and home health and hospice programs. The Scheduling Representative obtains demographic, clinical, financial and insurance information in the process of appointment making for patient tests and procedures. Performs pre-registration activity and responds to real-time eligibility verification. Incumbent provides instructions to the patient on test preparation; prints and mails patient itineraries if lead time is sufficient. Validates medical necessity (ABN review) of Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders to ensure clinical documentation for care delivery. ***This position is part-time (24 hours/week). Work is performed onsite - there is no option to work remotely.***

Requirements

• Must possess a working knowledge of medical terminology.
• Data entry skills (50-60 keystrokes per minute) preferred.
• High school diploma or equivalent required.
• Associate degree or an equivalent combination of education and experience preferred.
• 2 years of experience within a physician office, hospital or clinic environment performing patient scheduling activities preferred.

Responsibilities

• Obtain demographic, clinical, financial and insurance information for patient tests and procedures.
• Perform pre-registration activity and respond to real-time eligibility verification.
• Provide instructions to patients on test preparation.
• Print and mail patient itineraries if lead time is sufficient.
• Validate medical necessity (ABN review) of Medicare cases.
• Obtain and process signed physician orders for clinical documentation.

Benefits

• Competitive Salaries and Shift Differentials
• Rich Benefits package which includes Medical, Dental, Vision, Paid Time off, Retirement Saving Plan with employer contribution option, Tuition Reimbursement, Life Insurance and Short/Long Term Disability.
• Opportunity for growth and advancement throughout Trinity Health in 21 different states.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED