Central Scheduler and Registrar - Full Time Day Shift Position

Southeast Georgia Health System • Brunswick, GA

96d

About The Position

The position involves managing time effectively during assigned shifts by coordinating daily tasks efficiently. The role requires capturing all necessary data elements to complete scheduling and registration processes in accordance with departmental protocols and established policies. This is essential to meet state, federal, and accreditation standards. The individual will also be responsible for answering telephone calls promptly and adhering to customer service guidelines during telephone transactions. Additionally, the role includes providing assistance to callers as per department protocol and ensuring that accurate patient information is collected while informing patients about hospital policies and procedures. The position also requires participation in departmental needs and productivity goals through flexibility in cross-training and working alternative shifts. Maintaining ongoing files, whether electronic or manual, of daily procedures and scheduled exams is also a key responsibility.

Responsibilities

• Manage time effectively during assigned shifts by coordinating daily tasks.
• Capture required data elements for scheduling and registration processes according to departmental protocols.
• Answer all telephone calls by the third ring and follow customer service guidelines for telephone transactions.
• Provide assistance to callers according to department protocol.
• Ensure accurate patient information is collected and inform patients of hospital policies and procedures.
• Participate in meeting departmental needs and productivity goals through flexibility in cross-training and/or working alternative shifts.
• Maintain ongoing files of daily procedures and exams scheduled.

What This Job Offers

• Industry: Nursing and Residential Care Facilities