Central Registration Coordinator

Ashtabula County Medical Center-posted 2 months ago

Ashtabula, OH

1,001-5,000 employees

Ambulatory Health Care Services

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Provides general supervision and direction of specific staff functions. Assists the Site Manager with day to day operations of Patient Access. Performs special project functions as required. Works closely with the Information Systems Department when equipment issues arise. Provides for orientation of new employees into the department and training of the Patient Access functions. Rotates on-call coverage with the Site Manager as needed and covers off shifts/call offs as needed.

Supervise and direct specific staff functions.
Assist the Site Manager with day to day operations of Patient Access.
Perform special project functions as required.
Work closely with the Information Systems Department on equipment issues.
Orient new employees and train them on Patient Access functions.
Rotate on-call coverage with the Site Manager.
Cover off shifts and call offs as needed.

In-depth knowledge of Patient Access functions including admitting, registration, pre-registration, verification, and ER registration.
Ability to review processes related to Patient Access.
Knowledge of medical terminology.
Ability to guide team members and work successfully within a team.
Effective telephone communication skills.
Ability to maintain composure in difficult situations.
Strong decision making and problem solving skills.
Ability to set work priorities and meet deadlines.
Ability to maintain and promote harmonious inter and intra-departmental relations.
Strong customer relations skills.
Minimum of three years healthcare related experience.

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Central Registration Coordinator

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