Central Provider Scheduler

PM Pediatrics

1d•Remote

About The Position

This is a remote role PM Pediatric Care is launching a centralized scheduling team to streamline provider scheduling across our 90+ urgent care locations in 12 states. This newly created Central Provider Scheduler role will be responsible for building, publishing, and maintaining provider shift schedules using our scheduling platform - QGenda. Working closely with clinical and operational leaders, the scheduler ensures efficient and accurate staffing coverage while helping standardize scheduling practices nationwide.

Requirements

2+ years of healthcare scheduling experience (provider scheduling strongly preferred)
Experience with scheduling software — QGenda, Intrigma, Kronos, or similar
Excellent attention to detail and organizational skills
Strong communication and collaboration skills across multiple departments
Comfortable working in a fast-paced, multi-state, enterprise healthcare environment
Proficient in Excel, Google Sheets, or analytics tools for schedule tracking/reporting
Ability to learn and optimize new systems and processes quickly
Must have reliable internet access and a private workspace if remote.

Nice To Haves

Background in urgent care, pediatrics, or outpatient clinical operations
Familiarity with scheduling compliance, labor rules, and shift-based staffing models
Experience supporting a remote or hybrid team

Responsibilities

Build and maintain shift schedules for physicians and advanced practice providers (APPs) using QGenda
Configure and apply scheduling rules, templates, and logic based on clinical requirements
Manage and track provider availability, time-off requests, and shift changes
Coordinate draft schedule reviews and incorporate feedback from leadership
Publish finalized schedules and communicate updates to stakeholders
Monitor and modify schedules to respond to last-minute changes or coverage needs
Collaborate with managers to ensure coverage, resolve conflicts, and maintain compliance
Support schedule-related reporting and analytics, including overtime, open shifts, and staffing gaps
Help document and refine scheduling processes during pilot phase and beyond
Serve as a QGenda super user and provide internal support/training to other staff members as needed.