Central Ops Associate, Workforce Solutions - Candidate Services

Amazon • Tempe, AZ

45d

About The Position

As a Central Operations Associate you will play a critical role within Workforce Solutions Centralized Operations (WS CO) to help candidates move through the hiring process. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The ideal person will be an organized, possess great communication skills and have the ability to learn new tasks quickly. Key job responsibilities Your key responsibilities will be running audits, granting permissions to tools and fixing errors that are preventing the candidate from getting hired. You will also collaborate with recruiters and local HR teams to ensure hiring team success by identifying opportunities for improving candidate experience and scheduling efficiency. Finally, you will assist in the coordination of other recruiting activities as needed. A day in the life Candidate must have strong customer service skills, a desire to exceed expectations, and a team player with a solid work ethic. Candidate must possess excellent written and verbal communication. The ideal candidate is a problem solver, able to troubleshoot issues independently with minimal supervision. Candidate is expected to have great organizational skills and attention to detail, be able to prioritize multiple tasks simultaneously. Candidate must be flexible in a fast-paced, ambiguous environment. Candidate will have a solid sense of accountability and acute judgment - ability to handle confidential information and escalate when appropriate. Previous recruiting/HR experience is highly desired.

Requirements

• 6+ months of human resources experience
• 6+ months of customer service experience
• 6+ months of Microsoft Office products and applications experience
• High school or equivalent
• Experience in confidential environments
• Candidate must have strong customer service skills, a desire to exceed expectations, and a team player with a solid work ethic.
• Candidate must possess excellent written and verbal communication.
• Candidate is expected to have great organizational skills and attention to detail, be able to prioritize multiple tasks simultaneously.
• Candidate must be flexible in a fast-paced, ambiguous environment.
• Candidate will have a solid sense of accountability and acute judgment - ability to handle confidential information and escalate when appropriate.

Nice To Haves

• 1+ years of human resources experience
• 1+ years of customer service experience
• 1+ years of Microsoft Office products and applications experience
• Previous recruiting/HR experience is highly desired.
• The ideal candidate is a problem solver, able to troubleshoot issues independently with minimal supervision.

Responsibilities

• Running audits
• Granting permissions to tools
• Fixing errors that are preventing the candidate from getting hired
• Collaborate with recruiters and local HR teams to ensure hiring team success by identifying opportunities for improving candidate experience and scheduling efficiency
• Assist in the coordination of other recruiting activities as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees