About The Position

Trinity Industries, Inc. Corporate Security Department is searching for a talented team player to fill the open position of Central Monitoring Station Surveillance Officer in our Dallas, Texas based Security Monitoring Center. This is a Part-Time position. We welcome your ideas and your outstanding work ethic. The part-time Central Monitoring Station Surveillance Officer performs various duties related to central security monitoring station operations. Schedule: Monday: 10PM-6AM Thursday: 10PM-6AM Sat: 6PM-10PM Sun: 10PM-6AM

Requirements

  • Minimum educational requirement – high school diploma (or equivalent) required
  • Prior central monitoring station / security operations center experience preferred but not required
  • Strong interpersonal skills; ability to interface effectively with individuals of all levels
  • Work shift work, as required, for 24/7/365 operational coverage
  • Concentrate attention to the evaluation of video-based alerts and determine response requirements in accordance with established
  • Effectively communicate in the English language, both verbally and in writing, in support of routine central monitoring station operations
  • Function under stressful conditions to effectively initiate and support public safety agency responses to criminal intrusions and other critical incidents
  • Sit for long periods while maintaining focus and concentration
  • Possess computer competencies necessary to utilize various common computer applications (e.g., MS Outlook, MS Word) and to quickly learn to use relevant MS Windows and web-based security systems and weather monitoring applications

Responsibilities

  • Remote video-based monitoring of facilities for the detection of and response to unauthorized intrusions and other critical incidents
  • Monitoring of web-based application for early detection of severe weather that may impact facilities so that rapid notification may be made for the protection of personnel
  • Remote support of emergencies and critical incidents to facilitate evacuation and public safety response
  • Performs remote access control duties to provide access to personnel who have satisfied requirements for access to controlled/restricted areas
  • Operates multiple computer-based platforms related to video surveillance and electronic access controls
  • Performs ongoing monitoring of systems and equipment. Troubleshoots systems problems and reports systems deficiencies for on-site maintenance, as required
  • Conducts research of recorded video events and access events in support of official inquires and investigations
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