Central Market Plano Overnight Stock Controller (Lead Stocker) - Full-Time

About the position

The position involves leading the work of overnight Night Stockers and is responsible for the overall ordering, receiving, and stocking of products during the overnight hours. The role requires effective communication with the Grocery Manager to review nightly goals and ensure proper execution of stocking standards and merchandising for the night shift.

Responsibilities

• Communicates daily with Grocery Manager to review nightly goals
• Responsible for proper, accurate ordering as well as managing out-of-stocks and proper rotation of product
• Ensures the execution of the nightly work plan as it relates to stocking standards and merchandising for night shift
• Reports/Records all problems that occur during the shifts to the Grocery Manager
• Responsible for handling Night Stocker issues/concerns and communicating the issues/concerns to the Grocery Manager
• Responsible for communicating any schedule changes and/or time and attendance issues that occur overnight to the Grocery Manager
• Trains all Night Stockers on the proper overnight operations procedures to include but not limited to stocking of merchandise and the company standards on stocking productivity
• Supervises, directs and coaches Partners to ensure productivity goals are maintained
• Responsible for maintaining the organization of the backroom operations overnight to include the receiving area
• Ensures preparation and organization of staging areas for new deliveries
• Directs and assists Partners with unloading trucks as needed
• Ensures that all merchandise is presented according to established practices and plans
• Utilizes merchandise fixtures properly including presentation, product pricing and signage
• Ensures that POG's are adhered to in the stocking process
• Reports any pallet jack, forklift or other equipment issues to the Overnight Operations Manager for resolution
• May occasionally serve as backup in absence of the Overnight Operations Manager

Requirements

• 2-3 years of prior supervisory experience preferred
• Previous experience leading a night crew highly preferred
• 3-6 months prior stocking experience
• Strong verbal and written communication skills
• Proven experience proactively communicating with indirect teams and/or teams that work different hours or remotely
• Ability to keep multiple parties abreast of issues, changes and/or events that may affect them
• Ability to independently prioritize issues quickly and manage time and resources appropriately
• Ability to work overnight schedule
• Able to operate pallet jack/baler
• Prior Forklift/Powerjack experience
• Experienced in making sound decisions independently in any situation or circumstance
• Previous Customer Service experience highly preferred
• Ability to work without supervision, make independent decisions that reflect a strong understanding of the business, reflect the CM culture and protect business interest
• Proven time management and organizational skills
• Ability to know when and how to handle issues or elevate issues to DM, Director and/or GM
• Ability to read, understand and comply with Food Safety & Sanitation requirements, equipment operating and maintenance instructions