Central Intake Referral Admissions Coordinator

ROYAL HEALTH GROUP•Bourne, MA

2d•$20 - $24

About The Position

Join our Caring Family as an Admissions Director! Are you a passionate and dedicated person looking to make a real difference in the lives of residents? Royal Health invites you to become a vital part of our family-owned skilled nursing facilities, where your skills and compassion will SHINE! We are offering impressive competitive rates and immediate access to insurance benefits on your first day. Enjoy the peace of mind that comes from our “Work Today, Get Paid Today” program, along with weekly pay, tuition reimbursement, and an employee assistance program designed to support you both personally and professionally. At our facilities, we pride ourselves on delivering the highest standards of personal care, while fostering a collaborative and innovative environment. As an admissions director, you will play a key role in providing exceptional long-term care, sub-acute care, and memory care. Your strong skills and commitment to resident-centered care will help us meet the evolving needs of those we serve. If you are ready to join a compassionate team that values your contributions and growth, we want to hear from you! These are the core responsibilities of a Royal Health Group Admissions Director/Clinical Liaison - Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Requirements

High school diploma or equivalent
Previous experience in long-term care or other healthcare setting is a plus.
Detailed oriented with excellent follow up skills.
Ability to multi-task and work in a fast-paced environment.
Excellent interpersonal skills.
Knowledge of office technology
Comfortability with Microsoft Office.
Ability to learn new software programs.
Previous experience in a skilled nursing facility.
Must be capable of maintaining regular attendance
Good verbal and written communication skills
Must be able to maintain confidentiality regarding employee, resident and company proprietary information
Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels
Must possess computer skills of the types and at a level necessary to accomplish the job.

Responsibilities

Manage and direct the admissions process with referrals which include hospitals, Doctors’ offices, nursing homes, and other related businesses according to established policies and procedures.
Screen and accept referrals timely with the understanding that outliers are to be reviewed by the Administrator/DON.
Generate new referral leads at assigned accounts.
Convert potential referrals to admissions to ensure each facility can meet and exceed set targets and sales goals.
Serve as a liaison between referrals, hospitals, physicians, and care professionals.
Coordinate with nursing and housekeeping staff to update bed availability, and ensure rooms are clean, labeled, and ready for potential admissions.
Communicate and coordinate admissions with the external liaison team and VP of Business Development.
Ensure all admissions-related documents are uploaded into the medical records system.
Maintain updated bed availability and daily census.
Communicate special needs of new admissions to staff ensuring a smooth transition.
Maintain a working knowledge of Federal and State regulations and reimbursement.
Maintain knowledge of Medicare and Medicaid regulations.
The ideal candidate will also have previous organizational experience.
All other duties as assigned.