Central Duty Desk

Horizon Air • Boise, ID

399d • $42,162 - $42,162

About The Position

The Duty Desk position at Horizon Air involves managing payroll processing, record keeping, financial tracking, and scheduling for airport stations. This role is crucial in ensuring operational efficiency and maintaining employee attendance records while providing support as needed. The position requires strong customer service skills and the ability to work in a fast-paced environment.

Requirements

• A minimum of 6 months of customer service or airline operations experience.
• Strong diplomacy, problem solving, and teamwork skills.
• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Ability to work with and maintain confidential information.
• Working knowledge of Microsoft Word and Excel.
• Self-motivated with the ability to work in a team environment.
• Ability to work a flexible schedule including nights, weekends and holidays.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice To Haves

• A minimum of 1 year of customer service or community service experience.
• Experience within a HUB environment.
• Experience working in an office environment.

Responsibilities

• Maintain integrity of the payroll system and process individual employee timecards accurately.
• Process data for financial tracking and forecasting.
• Notify leadership of employee attendance occurrences.
• Reconcile approved timecard exceptions.
• Maintain qualifications for the workgroup, either Passenger Service or Ground Service as required by location.
• Provide operational support to the station as needed.
• Perform other duties as assigned.

Benefits

• Free stand-by travel privileges on Alaska Airlines & Horizon Air.
• Comprehensive well-being programs including medical, dental and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED