Central Dispatcher

Badger Daylighting • South Bend, IN

85d • Onsite

About The Position

This role will work out of Portage, IN or South Bend, IN.

The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends.

The compensation for this position will be commensurate with education or work experience.

Requirements

• Education: high school diploma or GED
• 1-2 years dispatch experience, preferred
• Excellent communication skills to collaborate with others under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
• Knowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred

Responsibilities

• Manages dispatch calendar (Google calendar, etc.)
• Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
• Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))
• Answers central dispatch phone line in a timely and professionally
• Processes requests from existing (standard) customers

Benefits

• Generous weekly pay and overtime opportunities
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees