Central Dispatcher

Badger Daylighting-posted 16 days ago

Full-time • Entry Level

Onsite • South Bend, IN

5,001-10,000 employees

Specialty Trade Contractors

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This role will work out of Portage, IN or South Bend, IN. The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends. The compensation for this position will be commensurate with education or work experience.

Manages dispatch calendar (Google calendar, etc.)
Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))
Answers central dispatch phone line in a timely and professionally
Processes requests from existing (standard) customers

Education: high school diploma or GED
1-2 years dispatch experience, preferred
Excellent communication skills to collaborate with others under any type of condition
Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
Knowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred

Generous weekly pay and overtime opportunities
Low-cost Medical, Dental, and Vision Insurance
Retirement Plan with Employer Matching Contributions
Attractive Vacation Programs
Inclusive Group Life Insurance
Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
Rewarding Employee Referral Program
Valuable Employee Training Program(s)

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