Center Store Manager

Hometown Grocers, Inc. • Lake Mills, WI

1d

About The Position

Responsible for working closely with Grocery, Frozen Food/Dairy and HBC/GM associates in an effort to ensure all company policies and procedures are being followed, department’s goals and objectives are being obtained, and associates’ needs are being met.

Requirements

• High School Education or equivalent combination of education and experience.
• Understands being in a leadership role and how to motivate a team of individuals.
• Thorough knowledge of the retail food business is strongly preferred.
• Ability to deal tactfully and effectively with customers and all personnel.
• Ability to make timely and effective decisions.
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
• Proficient knowledge of Microsoft Office. More specifically, Outlook, Word and Excel is required.
• Thorough understanding of all safety requirements and company safety policies.
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques

Nice To Haves

• Thorough knowledge of the retail food business is strongly preferred.

Responsibilities

• Leads, coaches, teach, and reinforce Hometown Grocers culture, guest service, and performance expectations to all Center Store associates.
• Trains new Grocery, FF/D and HBC/GM leads/associates
• Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with Grocery, FF/D and HBC/GM associates
• Assists with writing and conducting performance reviews for all associates
• Answers questions and provides guidance to all associates
• Ensures all department standards are being met in the Grocery, FF/D and HBC/GM department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
• Executing display standards for inline, end caps, clip strips and seasonal programs
• Assist in maintaining inventory control
• Communicates and works cooperatively with Store Manager and department associates to maintain standards and exceed guest expectations
• Provides customer service to guests.
• Assists guests with finding items they are looking for throughout the store
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Assists all department associates with daily responsibilities while leading by example.
• Develops Department Leads to prepare for advancement opportunities.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Responsible for the department’s timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED