Center Operations Manager I

Octapharma • Orlando, FL

394d • $61,672 - $102,794

About The Position

The Center Operations Manager I at Octapharma Plasma is responsible for overseeing the operations of plasma collection centers, ensuring compliance with regulatory standards, and fostering a positive workplace culture. This role involves managing employee performance, conducting training, and optimizing processes to enhance productivity and efficiency in the center.

Requirements

• High School Diploma or equivalent (GED) with 12 months applicable experience.
• Up to 1 year of operations and/or process management/supervisory experience preferred.
• Up to 1 year of people management experience preferred.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Effective communication and organizational skills required.
• Demonstrated proficiency with Microsoft Office.

Nice To Haves

• Experience working in a highly regulated industry preferred.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts.

Responsibilities

• Provide feedback for employee performance evaluations and development plans.
• Collaborate on employment decisions including hiring and terminations.
• Nurture a positive culture within the donor center.
• Assist in employee relations investigations.
• Conduct on-the-job and certification training for employees.
• Oversee preventive maintenance of donor center equipment.
• Identify opportunities for process optimization and best practices development.
• Conduct area walkthroughs to ensure operational standards are met.
• Facilitate productivity in production areas by providing assistance as needed.
• Support marketing and advertising initiatives in collaboration with corporate departments.
• Assist with scheduling and payroll records.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401 (k) retirement plan
• Paid time off
• Company-paid holidays
• Personal time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees