Center Manager

Precision Imaging Centers • Jacksonville, FL

431d • $100,000 - $100,000

About The Position

The Center Manager at Precision Imaging Centers is responsible for overseeing all daily operations within the imaging center, ensuring a seamless patient experience, managing staff, and meeting performance goals. This role requires a dynamic leader who can align the center's operations with the company's commitment to delivering best-in-class imaging services while cultivating a supportive and growth-oriented environment for the team.

Requirements

• Bachelor's degree in business administration, healthcare management, or a related field preferred.
• Minimum of 5 years of experience in office or center management, ideally within a healthcare setting.
• Strong leadership skills with a proven track record of managing teams and building cohesive cultures.
• Excellent communication and interpersonal skills.
• Financial acumen with experience managing budgets, analyzing financial performance, and driving cost efficiencies.
• Ability to resolve conflicts and customer service issues with tact and professionalism.
• Strong organizational and problem-solving abilities.
• Commitment to maintaining the highest standards of patient care and operational excellence.

Responsibilities

• Oversee all day-to-day functions of the imaging center, ensuring smooth and efficient operations.
• Develop and implement operational procedures to optimize workflows and patient experience.
• Ensure compliance with all regulatory and company standards for health, safety, and quality.
• Monitor the center's performance metrics, identifying areas for improvement and implementing solutions to drive operational excellence.
• Lead, manage, and inspire a team of clinical and administrative staff, ensuring alignment with company goals and expectations.
• Recruit, train, and retain top talent; conduct performance evaluations and set professional development plans for team members.
• Foster a strong, collaborative, and inclusive team culture that promotes high morale, mutual respect, and accountability.
• Address and resolve internal staff issues or conflicts with professionalism and discretion.
• Ensure an exceptional patient experience by addressing and resolving any customer service issues promptly and effectively.
• Serve as the point of escalation for customer concerns, ensuring patients feel valued and supported.
• Implement strategies to improve patient satisfaction and drive repeat business.
• Oversee the center's budget, controlling costs while maximizing profitability.
• Monitor and report on financial performance, identifying areas for savings and increased efficiency.
• Work with senior leadership to set financial goals and develop action plans to meet them.
• Lead by example in creating a positive, patient-centric, and professional atmosphere within the center.
• Build a cohesive, results-driven team by promoting open communication, team-building activities, and regular feedback sessions.
• Ensure alignment of team behaviors and practices with Precision Imaging's mission and core values.
• Ensure that all imaging services adhere to Precision Imaging Center's quality standards and best practices.
• Stay updated on industry trends and implement innovations to keep the center at the forefront of imaging technology and patient care.
• Collaborate with other center managers and leadership to share best practices and continuously improve processes.
• Maintain regular communication with upper management on the center's performance, challenges, and successes.
• Provide timely and accurate reporting on operational and financial metrics.
• Participate in regular meetings with management and other department heads to align on company strategies and objectives.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree