Center Manager

European Wax Center Westlake-Crocker Park • Westlake, OH

3d • Onsite

About The Position

About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for comfortable services by professionally trained and certified waxing experts. EWC prides itself on its unique franchise business model, and its network of more than 1000 centers across the U.S. Beyond waxing services we create confidence- boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT. For more information about EWC visit: http://www.waxcenter.com Are you passionate about the beauty and wellness industry? Ready to take your leadership to the next level? Join us at European Wax Center-Westlake, Ohio as a Center Manager and become part of the team that reveals beauty and builds confidence every day. We seek driven leaders who love developing teams, providing exceptional guest experiences and creating a positive workplace culture. About the Role The Center Manager is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. This includes but is not limited to; leading a team of Guest Service Associates and Wax Specialists, consistently modeling guest service behaviors, recruiting, development and retention of talent, loss prevention, expense control, training & coaching, and center cleanliness. Growth and Support Ongoing training, mentorship 30-60-90 day structured onboarding to set you up for success

Requirements

• 1+ year in management, 3-5 preferred
• Confident, encouraging and detail-oriented with excellent communication skills
• Able to work one weekend shift and flexible weekday hours
• Positive, proactive, and passionate about personal and team growth
• Reliable transportation and ability to respond to in-center needs as they arise

Responsibilities

• leading a team of Guest Service Associates and Wax Specialists
• consistently modeling guest service behaviors
• recruiting, development and retention of talent
• loss prevention
• expense control
• training & coaching
• center cleanliness

Benefits

• Ongoing training
• mentorship
• 30-60-90 day structured onboarding to set you up for success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed