Center Manager

RAYUS Radiology•Roanoke, VA

About The Position

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Center Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Center Manager, you will be accountable for all operational aspects of running a center(s), which includes planning, staff management, budget management, maintaining relationships with referring groups, and on-going customer service functions. Responsible for meeting the quality and operational goals for the center(s).This is a full-time position, working 40 hours per week, 8:30-5pm.

Requirements

Associate's degree
3-5 years of related medical experience, preferably in outpatient radiology imaging
Minimum 3 years of management and supervisory experience
Valid driver's license and proof of current insurance

Nice To Haves

Bachelor's degree
RT Certification

Responsibilities

Evaluates current processes to ensure the effective fulfillment of objectives
Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc. necessary for providing quality care and maintaining a sound operation
Develops and manages the budget for the center(s) and makes responsible financial decisions for the centers
Manages accounts payable, payroll and associate timecards
Manages and trains staff on cash collection process at the center level
Works closely with billing
Assists Director of Operations in making responsible financial decisions for the centers by partnering with local management to meet or exceed financials goals
Monitors performance and profitability of services offered
Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists
Interfaces with Medical Director, VP Operations, Director of Operations and all technical and administrative staff to ensure effective teamwork and efficient center operations
Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery
Maintains a safe environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator
Responsible for securing and maintaining ACR accreditation and overseeing ACR toolbox
Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and/or ensuring highest quality of customer service functions
Attends quarterly training sessions and ensures center associates attend
Responsible for maintaining knowledge of and following applicable state laws regarding radiation safety and government licensing
Ensures compliance with all HIPAA guidelines
Leads regular staff meetings and associate one-on-one discussions
Participates in staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates
Oversees and assists in training of new associates and supervisors, providing resource and technical expertise
Supports and conducts training efforts for continuing education for the technologists and nurses
Ensures all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
Interfaces with Radiologists to create and maintain up-to-date protocol manuals for all modalities
Maintains staff retention by implementing effective retention strategies
Ensures appropriate physician coverage for all contrast and sedation studies
Performs functions of technologist or front office as needed and as qualified
Implements strategies to promote teamwork within the center and with other associates including management and radiologists
Completes other tasks and projects as assigned