Center Manager

Community Healthcare Network Inc • New York, NY

6h

About The Position

Under general supervision of the Center Manager provides the supervisory and administrative functions to ensure a smoothly functioning clinic and effective patient relations.

Requirements

• High School Diploma or satisfactory equivalent required
• Minimum of four (4) years’ of related experience required

Nice To Haves

• Bachelor’s degree preferred
• Experience training and supervising others preferred

Responsibilities

• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
• Is visible at and manages the front desk activities to ensure proper scheduling and uninterrupted patient flow, including performing the actual duties wherever volume deems it necessary with the Center.  Work with patients waiting at the center to find ways to provide them superior customer service and expedite their visits.
• Ensure providers, nurses, and other staff are appropriately scheduled by their managers by reviewing assignments at least two weeks prior to assigned date.
• In collaboration with front desk staff, call center staff, QARR Department, and others, ensure that provider schedules are appropriately templated and filled
• Conducts and/or coordinates the departmental orientation of new team members.
• Ensures proper training of personnel assigned.
• Supervises and coordinates overall administrative activities for the Center.
• Ensures that patients, family members or other clients are treated with concern and empathy; respecting their confidentiality and privacy and communicating with them in a courteous and respectful manner.
• Addresses and responds to common inquiries or complaints from patients, co-workers, regulatory agencies and members of the community.
• Reviews ongoing performance results to targets and with authorization takes corrective measures to ensure seamless patient care.
• Ensures compliance and improvement of health center Performance Improvement activities.
• Performs other related duties, as assigned.

Benefits

• Growth and development: Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.
• Supportive Team culture: Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.
• Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees