Center Manager, PACE Program

Jordan Valley Health•Springfield, MO

About The Position

About Jordan Valley Health: Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare. Job Summary: The Center Manager for PACE has leadership responsibilities for the operation of the PACE Center and critical PACE Interdisciplinary Team (IDT) functions. This includes supervisory responsibility for key IDT staff, management oversight of the PACE Clinic (in concert with the Medical Director), management responsibility to ensure the PACE Center is safe, clean, and functional for participants, staff, and visitors, managing all critical functions of the IDT, working with the Intake Department to ensure an efficient enrollment process for new participants, and participating as a member of the PACE leadership team.

Requirements

Bachelor’s degree in a health-related field required
Experience working in Electronic Health Records (EHRs)
Either have one year of experience working with a frail or elderly population or, in the absence of such knowledge, receive appropriate training from the PACE on working with a frail or elderly population upon hiring.
Before working independently, meet a standardized set of competencies for the Center Manager position established by PACE and approved by CMS and SAA.
Before engaging in participant care, be medically cleared for communicable diseases and have up-to-date immunizations and vaccines.
Not been convicted of criminal offenses related to involvement in Medicaid, Medicare, other health insurance or health care programs, or social services programs under title XX of the Act.
Have not been convicted of criminal offenses pertaining to physical, sexual, drug, or alcohol abuse.
Have not been excluded from participating in Medicare and Medicaid programs.
BLS certification required within 90 days of hire.

Nice To Haves

Master’s degree preferred.
Three (3) years of experience in a supervisory capacity in a healthcare setting.

Responsibilities

Responsible for supervising PACE Center staff as dictated in the PACE organization chart. Supervisory responsibilities may include, but may not be limited to, nursing staff, physical and occupational therapists, social worker staff, home care coordinators, transportation staff, recreation staff, dietary staff, PACE Center aides, and PACE Center support staff.
Responsible for coordinating all IDT activities, including participant care planning, the Service Determination Requests (SDRs) process, the Appeals procedure, the Grievance procedure, daily morning meetings, IDT meetings, and coordinating and leading participant/caregiver conferences.
Responsible for timely coordination of all PACE voluntary and involuntary disenrollment activity.
Responsible for coordinating 24-hour care delivery to PACE participants.
Responsible for overseeing PACE participant quality of care and safety at the PACE Center and in the participant’s home.
Responsible for ensuring participant and caregiver satisfaction with services provided through PACE.
Responsible for ensuring participant rights and responsibilities are upheld for PACE participants and caregivers.
Responsible for leading and managing all activities related to the day-to-day operation of the PACE Center to ensure a safe, clean, and functional environment for participants, staff, and visitors.
Responsible for managing the PACE Center supply chain to ensure each area has the necessary supplies to meet participant and staff needs.
Responsible for PACE Center emergency preparedness activity, including ensuring necessary equipment is present and in working order.
Responsible for ongoing PACE Center emergency preparedness monitoring per applicable federal and state laws and regulations.
Responsible for ensuring an efficient and compliant enrollment process for new participants in concert with the Intake Department.
Responsible for PACE program compliance with all current federal and state regulations governing PACE and for participating in, preparing for, and assisting with all federal and state audit activity.
Responsible for ensuring PACE maintains comprehensive and compliant Electronic Health Records per HIPAA laws and regulations and the PACE Federal Regulation.
Responsible for adhering to the PACE Quality Improvement (QI) plan.
Responsible for professionally representing PACE in the community at large.
Responsible for maintaining effective relationships with PACE leadership and staff, contract network providers, and federal and state agencies.

Benefits

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available.

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